2026/04/17

What is the process for filing a claim for damaged furniture during shipping?

The after-sales claims process for furniture damaged during transport must be handled step by step. The key lies in securing evidence, clarifying liability, negotiating compensation, and, if necessary, resolving the matter through legal channels.

2026/04/17

What should I do if there are errors in the measurements or design of custom furniture?

In the custom furniture process, the measurement and design stages are critical. Any errors can affect the installation results and user experience. The following sections outline appropriate solutions for each stage.

2026/04/17

How do I fix loose or squeaky furniture hardware?

After prolonged use, furniture hardware often becomes loose or starts making unusual noises, which can affect both the user experience and the furniture’s lifespan. Below are some common repair methods.

2026/04/17

What should I do if the furniture doesn't fit through the entrance?

It’s truly frustrating when the furniture you’ve been eagerly awaiting can’t be brought into your home due to size issues. But don’t worry—the following methods can effectively resolve this problem.

2026/04/17

What should I do if I can't remove stains or grease from my sofa?

As an essential piece of furniture in any home, sofas are bound to accumulate stains and grease over time, which can affect their appearance and comfort. But don’t worry—with the right techniques, you can tackle these issues with ease.